Thor’s Hammer Roofing is committed to improving the integrity of your building from the top down. We’ll work with you to ensure that you get the best product for your dollar. Regardless of budget or style preference, we want you to have access to all the information you will need to make the best decision.
If you have any questions about how we work, don’t hesitate to get in touch with our team. The following information addresses the most common questions we receive.
Are you Worksafe covered?
Yes. We adhere to the guidelines set out by Worksafe BC. Whether the job is big or small, we ensure safe work practices are consistently carried out, from the moment we arrive until the last vehicle drives away.
Are you liability insured?
Yes. We are liability insured for steep slope roofing.
Why don't you take credit cards?
In order to keep our pricing competitive, we would have to increase our rates to accommodate credit card machines. However, we do accept e-Transfer, cheques, bank drafts, and cash.
How do we get a quote?
You can contact our team by sending us an email, text or by calling us directly. If communicating via email, please provide the address in question, a phone number and contact name. Also, please describe whether you’re interested in a new roof installation or our reroofing services. The more details you can provide, the better. We will respond back with a quote for our services as soon as we can.
**Please note: If you have any additional documents that need to be sent, please send them via email rather than using the eform on our contact page.
Are quotes free?
Yes. We provide free estimates.
What is your warranty?
We offer a 5-year workmanship warranty on all labour.
What types of shingles do you use?
We’ll use whatever type you want. Our team usually quotes on the BP Canada fibreglass products as we’ve discovered they offer solid quality at a good price point, and no US exchange rate needs to be paid. If you desire a different brand of shingle, we can always bring it in for you. However, we are not resellers, only applicators.
Should I go with cedar or fibreglass shingles?
Cedar shingles are nice, but they are cost prohibitive. If you are looking to replace old cedar shingles, we can remove and replace them with a quality fibreglass product.
Do you install metal roofs?
Due to the lack of requests we receive for metal roofs, we no longer specialize in this service. Most customers prefer the cost-effective durability of fibreglass shingles.